We are very proud of our excellent customer service
Recent research by the Plimsoll Group revealed that we are one of a minority of companies in our industry to increase in value during 2011. The sector is consolidating fast, and a number of our competitors are treading water or actively experiencing difficulties.
Here at Office & General we are proof that growth and development is still possible, even in the most challenging of market conditions. Our secret? The reputation for outstanding customer service we have developed over the last 25 years. We owe everything to the staff who provide the service day in day out and we never forget it is them who are primarily responsible for our commercial success.
As we have grown, we have maintained the family culture we established very early on. We continue to treat our staff fairly and with respect, engaging and motivating them, and investing in their personal and professional development. In return, we provide them with a stable working environment where they enjoy their work and feel valued.
In an industry increasingly dominated by Private Equity owned businesses and large European Facilities Providers, where success is managed purely on the balance sheet rather than by customer satisfaction. Customers large and small are seeing the benefits in dealing with strong independent companies, like O&G, who can offer quality assurance, price and outstanding service.
Here’s to 2012!
